Your control panel

From spare change to a firm limit: responsible gambling at Playzilla Casino

Play only from 18+, and the deposit limits, loss limits, session time reminders, self-exclusion and reality checks sit in every Playzilla Casino account.

Set a limit

MGA LicensedRegulated by Malta Gaming Authority since 2012, license MGA/B2C/000/2012

Quick facts

What should I know before I play?

Four lines that settle the age, the licence and the outside help you can reach.

Minimum age18+

LicenceMGA/B2C/000/2012

National registerBetStop

Helpline1800 858 858

Limit questions[email protected]

Account controls

Which tools sit in my account?

After this section you will know which control to switch on, and when.

When payday spending runs ahead

This caps how much you can add to the account over a set period. Switch it on before you play, not after a loss.

Losses capped first

A loss limit stops you chasing money already spent, because the ceiling is fixed in advance. Choose it on a calm day, then leave it alone.

Set a session reminder

A reminder tells you how long you have been playing, so a quick spin does not become an evening. Turn it on if time tends to disappear.

Take a full break

Self-exclusion closes play for a period you choose, with no way back early. Use it when a limit feels too easy to raise.

Mid-session pause

Reality checks interrupt play with a short summary of your session so you can decide to stop. Switch them on whenever you play in long sittings.

Setting it up

Decided before, not after: setting a limit

Use this when you want a cap in place before your next deposit, not after it.

Before vs after

Account over wallet

Inside that section you will find deposit limits, loss limits and the other controls. Check which ones are active before you change anything.

Your first ceiling

Pick the limit that matches your budget and the period that suits you. Start lower than you think you need.

Confirmed, not guessed

Confirm the change and check the summary it shows. Ask support by live chat or email if the figure looks wrong.

A younger person in the house

One rule for every sign-up. Registration asks for a date of birth, and proof of identity is required before the first withdrawal leaves the account. The age rule is 18+ and it applies to everyone who signs up, without exception.

A cleaner browsing setup. Install blocking software on the family computer and on each phone that can reach the internet. Set it to cover gambling sites broadly rather than a single address, so a new one is caught too.

Support for the person at home. Talk to your relative calmly, naming what you have noticed rather than blaming them. Then call the National Gambling Helpline on 1800 858 858 at any hour, and ask what support exists for you as well as for them.

Stop when play stops being fun

Catching these signs early keeps a hobby from turning into a pressure. Setting a limit or taking a pause is the first step, and you can do either from your own account tonight.

Read these calmly and see which ones sound familiar in your week.

Spending more than you decided before logging in
Chasing a loss with a bigger deposit
Borrowing money to keep playing
Hiding your play from people close to you
Thinking about the next session all day
Playing longer than you meant to
Feeling flat when you are not playing

Confidential help

Free and confidential help across Australia

Talking it through sits alongside the tools in your account, not instead of them.

National Gambling Helpline

Ring or chat any hour of any day for free, confidential counselling for players and for worried family members, plus self-help tools and a directory of local services. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Sit in on peer support meetings with others who gamble, held across Australia, where players and relatives can speak plainly and listen without judgement. gaaustralia.org.au

National Debt Helpline

Call for free financial counselling about gambling debt on weekdays between 9:30 and 16:30, for players and for relatives sorting out money problems. ndh.org.au

A pause for a day, a stop for months

Short time-out. Think of a time-out as a short holiday from your account. Ask support to start one and access stays closed for the hours or days you choose, with no play and no deposits until it lifts.

A long stop, no early exit. A self-exclusion closes your account access for a long stretch instead of a few days. Once it starts you cannot undo it early, so the break holds even on a difficult evening.

A register that covers more than us. BetStop is the national register run by the Australian Government, covering licensed wagering providers. Register online in about five minutes for a minimum of three months, up to a lifetime, and you may name a support person to help. betstop.gov.au

What you hold now

What changes when I set a limit?

Useful when you are deciding on a limit or working out how long a break should last.

Can I set a deposit limit on my phone?+

Yes. The account section holds the same controls on a phone as on a desktop, so limit settings sit in the one place whichever screen you use. Choose the figure with the money in front of you, not mid-session, and it applies to your account rather than to a single payment method.

Can I end a self-exclusion before the period runs out?+

No. A self-exclusion stays in place for the whole period you picked and is not lifted early when the moment feels easier. Treat the length as the real decision: pick a stretch you can hold to, because the point of it is that a future version of you cannot argue with it.

Why does Playzilla Casino ask for proof that I am 18?+

Because gambling is open to people aged 18 and over only, and the check is how that rule is kept. Documents you send are used to confirm identity and address, and the age gate protects younger people in a household as much as it protects the account holder.

Does excluding myself here block other casinos too?+

Not on its own. A self-exclusion set in your Playzilla Casino account covers this account only, so other sites need the same step separately. To close the door across licensed providers at once, register with BetStop, the national register run by the Australian Government through ACMA.

How do I change a limit I set last month?+

Go back to the same section of your account where the limit was first set. Your current figures are shown there, so you can see what is already running before you adjust anything. Any increase should be decided well before a session, never during one.